Tuesday, March 27, 2007

Cracking the Code

I haven't blogged in a while because we've been knee deep in cracking the code for our clients. Part of the game in PPC is in optimizing according to a given goal, whether it's clicks, leads or revenue - that's right revenue. When clients give us access to actual revenue data, we can change our optimization process. That's more than simply adjusting bids - we adjust ads, budgets and landing pages as well.

One finance client gave us a goal to get them a 1000s of mortgage leads and do it quickly. Once we got to the right thresholds, we then managed the costs to actual revenue. This enabled our client to get to the right volume for various lead buyers, then by hitting profitability. The key to this is creating the right search engine account and messaging structure from the beginning. Initially, progress is slow until it just explodes. Once it explodes bringing costs under control is relatively straightforward.

Because we work across multiple industries those same tools and processes can be adapted to each other. For example for an internet dating client, we grew their ad spend 10x while keeping their cost per trial constant. Because they earn a certain proft per trial, this is like getting 10x greater profits - not counting the network effects of having more members. More members mean more revenue opportunities. There are so many examples of this with our clients and others who truly "get" search engine marketing.

It's a blast when the team cracks the code, because now a client can see the true benefits of rapid growth through search engine marketing. PPC becomes a profit engine.

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